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Website support & maintenance

Your site, looked after. Pay only for the work.

New prices, a fresh photo, a broken form, a page for a new service. Send us a message, we tell you how long it takes, and you pay for that task only. No monthly plan, no retainer.

What we do

Small jobs and big ones. One message is enough.

  • Text, prices & photos

    Update your menu, prices, hours, team or gallery the same day.

  • New pages & sections

    A page for a new service, a promo, a landing page for an ad campaign.

  • Fixes

    A form that stopped sending, a broken link, something off on mobile.

  • Speed & SEO check-up

    Google scores, titles and descriptions, broken links, images that load slowly.

  • Forms, booking & payments

    Connect or change booking, payment buttons, email notifications.

  • Google Business Profile

    Hours, photos, services and posts kept up to date.

  • Domain & email settings

    Renewals, records and redirects done right, so nothing goes offline.

  • Updates & backups

    Plugins, apps and integrations updated, with a backup before every change.

We work on sites we built and on most others: WordPress, Wix, Squarespace and Webflow.

Rates

One rate per hour. Double only when it can’t wait.

Before we start, we tell you how long the task takes, so you know the price. Then we do it and send one invoice for that task.

Standard

Weekdays before 6 pm Pacific time

$45CAD / hour

  • Time agreed before we start
  • Most small changes done the same or next business day
  • You pay only for that task

Urgent

After 6 pm, on weekends and statutory holidays

$90CAD / hour

  • Twice the standard rate
  • For things that can’t wait: the site is down, a form is broken during a promo
  • We confirm we can take it before we start

No subscription, no retainer, no minimum monthly spend.

How it works

Message, estimate, done. That’s the whole process.

  1. 1

    Send what you need

    Write a few lines in the form or by email. Screenshots help.

  2. 2

    Get the estimate

    We reply with how long it takes and the price, and when it will be done.

  3. 3

    We do the work

    You see the change on your site. Need a tweak? Tell us.

  4. 4

    One invoice

    For that task only. Pay by card.

FAQ

Fair questions.

Do I need a monthly plan?

No. You pay for each task when you need it. Many owners need help a few times a year, and that’s fine.

What counts as urgent?

Work you need done after 6 pm Pacific time, on a weekend or on a statutory holiday. It’s billed at $90 an hour, twice the standard rate. During business hours the standard $45 applies.

How is time counted?

We give you the time estimate before we start and stick to it. If a task turns out bigger, we ask before going further.

You didn’t build my site. Can you still help?

Usually yes: we work with WordPress, Wix, Squarespace, Webflow and custom sites. Send us the address and what you need.

Do I have to give you my passwords?

No. You add us as a collaborator or editor, and remove us any time. Every login stays in your name.

How do I pay?

One invoice per task, paid by card after the work is done.

Something else? Just ask, we reply within a day.

Request a change

What needs doing? We’ll tell you the time and price.

Describe the change in a few lines. Within one business day we reply with:

  • How long it takes and the price
  • When it will be done
  • Anything we need from you, like photos or access
  • An honest answer if it isn’t worth doing

Urgent after 6 pm, on a weekend or holiday? Say so in the message: we’ll confirm before we start.

Prefer email?

[email protected]

We reply within one business day, Monday to Friday.

No newsletters, no spam. Your details are only used to reply to you.