FAQ
Fair questions.
Prices, payments, who owns what and how long it takes. Straight answers, no fine print.
Do I even need a website if I have Instagram and Google Maps?
Instagram and Maps bring people to you, a website turns them into calls. Before calling, most people check you out, and if there is no site or it looks homemade, they call the next business. AI assistants like ChatGPT and Google’s AI answers also pull their information from websites, not from Instagram.
Do you work with businesses outside Canada?
Yes. We are based in Canada and work with clients all over the world: the USA, Europe, Australia, Asia. Everything happens online: a request through the site, messages, a private link to the draft. Prices are shown in your currency, and this site is available in six languages.
I’ve never done this. What do I actually need to do?
Very little. A short request through the site where you tell us about your business, a few photos from your phone, and a “yes” or “change this” when you see the draft. We write the texts, design the site and set up the domain, Google and everything technical.
I can’t write and don’t have good photos. Is that a problem?
Not at all, that’s normal. We write all the texts from your answers, you only approve them. Phone photos are fine: we edit them, and where something is missing we find good stock photos. Texts and photo editing are included in the price.
What are a domain and hosting, and who pays for them?
The domain is your address, like yourbusiness.com. It costs about $15 a year, paid straight to the registrar in your name. Hosting is where the site lives: it runs on your own free Cloudflare account, so there is no hosting bill. We set up both for you.
How does payment work?
A $220 deposit books your project. The rest of the build is split in two: half when you approve the first draft, half when the site goes live. Your monthly plan starts only after launch. Prices are shown in your currency and there is nothing to add at checkout. For clients in Canada, GST/HST is already included.
Do I have to take a monthly plan?
No, it’s optional. Without a plan your site keeps running on your free Cloudflare account, and any edits are quoted and agreed before we start. Most owners still pick a plan, from $35 a month, so they never have to think about the site again. You can cancel any time with one month’s notice.
What if I want to leave?
Then you leave, no questions asked. There is no contract to break: the domain, code and hosting are in your name from day one. The monthly plan is optional and can be cancelled any time with one month’s notice. No exit fees, nothing held hostage.
Will people find me on Google?
Basic SEO is set up on every site, and a fast site helps. But no honest designer can promise a top spot in a week. The quickest win is usually your Google Maps profile, and we can look after it for you on the Growth plan.
Do you guarantee more customers?
No honest web designer can, because the number of people searching for you depends on your market and on ads. What we do guarantee is the work: you get found, the site converts, no lead gets lost, and you see the numbers every month. If traffic is the bottleneck, we’ll tell you and connect you with an ads specialist.
How do edits work?
Send a text, WhatsApp or email: “change the price”, “add this photo”, “new holiday hours”. Most edits are live the same day, always within 24 hours on business days.
Can I edit the site myself?
Yes, if you’d like. We can add a simple editor for text, photos and prices. Most clients try it once and then just send us a message.
How fast can we launch?
Landing pages go live in about 3 days, business sites in 5–7 days and moves from a website builder in 1–2 weeks, counted from when we have your photos and details.
Can my site be in more than one language?
Yes, in as many as your customers need. English, French, Spanish, German, Portuguese, Russian and more. Each language gets a full, properly translated version that Google can index, not an auto-translate widget. We work with businesses all over the world.
I already have a site on Wix, Squarespace or another builder. Can you help?
Yes, moving from a website builder is a separate service with a fixed price from $650. Your content, Google rankings and email come with you. See the “Move from Wix” page in the menu for how it works.
Something else? Just ask, we reply within a day.
Get in touch
Tell us about your business. We’ll map out your site.
Write a few lines below, or just leave your email. We reply within one business day with a short, free plan covering:
- What your site should say and show to win customers
- How you’ll show up on Google Maps and in AI answers
- The exact price and timeline, in your currency
- Already have a site? What’s holding it back
Free, no obligation, wherever you are. If we can’t help, we’ll tell you who can.